Regular inspection and cleaning of your appliance is very imptorant. Remember this is fire and so considered operation and care is required to stay safe. During season inspections should be done daily.

Some key points and tips

  • If using a glass cleaner ensure you only spray the cleaner onto a cloth or onto some paper towel and wipe down like that. NEVER spray the glass. The cleaner may get onto the fire rope and then this gets damaged.
  • If the glass is very black then check the wood. It is likely wet or unseasoned. You can buy a wood moisture meter if you want to check.
  • With black glass, you need to clean this before burning again otherwise you risk cooking the black grime onto your glass. Cleaning can be done with a piece of newspaper or kitchen towel that is damp. Dip this into the very fine ash that you get after your fireplace has burnt (make sure not to burn yourself if the ash is still hot). Using the ash on the glass rub the black off.
  • Then wipe the glass down with a damp cloth or more kitchen towel.
  • Take care when disposing of the ashes. These can take a long time to cool down.
  • Ensure you regularly check the fire rope, seals and pipes for damage. Most important is the fire rope on the doors. This needs to seal properly.
  • Just like a car, certain parts of your fireplace may need to be replaced over time (fire rope, vermiculite boards most commonly).

TOP TIP: Remember to schedule an annual service to check your fireplace, flue system and to give it all a good clean.

Suggested Daily Maintenance

  • Remove all the ash from the fireplace
  • Clean the glass of the unit (see above)
  • Check fire rope on the door and if applicable the ash drawer. 
  • Check panels, bricks and vermicullite for cracks or damage.
  • Vacuum out the interior of the stove if you have an ash VAC.
  • Use a soft brush to clean the ceramic plates.
  • Brush off any rust if visible then use fireplace polish only on cast iron and steel.


After season it is highly recommended for your unit to be decommissioned, after it has been thoroughly cleaned and serviced. Decommissioning involves treating the cast iron and metal parts of the unit with a suitable anti rust application, like grate polish. In some instances it may be necessary to block the flue pipe to prevent moist air from travelling down the flue to the unit. The flue must then be unblocked before re-use.

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