SEARCH & SOURCE
MAINTENANCE & SERVICE
A focus on excellence
We believe that good is not good enough!
We pride ourselves on our high standard of service with a focus on excellence and a fantastic after sale service.
As fire specialists with a carefully selected range from top local and international manufacurers, we offer a complete service from selection, design, delivery, installation and on-going servicing.
Chat to us to find the right fire be that a fireplace, braai, fire-pit, pizza oven, cooker, stove or brazier. Our team knows what is available, what will work for you and will take you through a selection process to help you make a great choice.
Finding the right Fire.
In today’s world you are spoilt for choice be that for a wood stove, fireplace, pizza oven, braai or boma. While pretty much anything you can think of is available it becomes a matter of choosing wisely and that is where we can help.
It is like choosing a car really, while all of them will get you from A to B, some do it with a little more panache than others, some are safer and some keep their value for longer while others require a lot of maintenance.
What is the best value for money?
What brands provide great after care service?
Which models are just great quality and which have had a lot of come backs?
With such a huge selection we cannot stock each model of every brand but we do know which are readily available and which you will need to wait for. We know the technologies that work and which to avoid or at least be aware of and most of all, we are here to help.
No project to big or too small
Whether you are building a new home, refurbishing an existing home or extending we can assist you with the design of your entertainment, outdoor kitchen and hearth or fireplace. At new build stage we work with your architect or builder to design a ducted heating system for you to warm the whole home off a single fire.
With years of experience we can advise you on the best placement of your fire for maximum warmth and efficiency, we give consideration to the best choice for your outdoor entertainment spaces for pizza ovens, braais, bomas and water features.
Our experienced team are always here to assist.
Our passion meets your purpose.
Get a Quote For Your Home or Project
Open 7 days a week and set in the heart of the KZN midlands.
>Enjoy a leisurely a cup of coffee in magnificent surrounds in our showroom and let us guide you with our passion, experience and professionalism.
Alternatively, browse our comprehensive catalog of all things fire and shop online! Our consultants are only an email or call away should you need advice.
Select your fireplace with confidence.
We offer professional installations, installation co-ordination with third parties, installation advice and safety and pre-installation inspections.
Highest international safety regulations
We follow the highest international safety regulations and safe installation standards as set out by the EU and UK. We strictly follow or exceed manufacturer specifications when installing wood stoves and fireplaces, braais, pizza ovens and bomas.
We strive for excellence
Our teams are used to working in exclusive homes. We provide a clean, safe and professional installation, leaving your home the way we found it. Your floors, furniture and fittings are protected and covered where required. With new builds or renovations, we prefer to be the last people in so that your wood stove remains in great condition.
We are experienced at managing freight and our team will delivery your order to site when installing in KwaZulu-Natal.
Delivered anywhere in South Africa by our friendly and experienced team.
If you are contracting your installation or self installing then our very experienced freight partners will handle your consignment.
Please remember to let us know any delivery requirements (like stairs, contact details and access codes or requirements for gated developments).
Fireplace Servicing and maintenance
Fires and Braais provide full servicing and maintenance on fireplaces and wood stoves. We also offer full chimney sweeping services.
Where required we will replace and repair any consumables in your fireplace such as fire rope, putties, gaskets, fire bricks, aluker panels, vermiculite and glass.
Please note that during our peak fireplace installation times (May to October) our servicing appointments are limited. We recommend servicing at the end of Winter or alternatively early Autumn or late Summer in order to ensure your servicing is done in time for the cooler months.
Servicing is important for the safety of your family and home but also as part of your fireplace and wood stove warranty requirements.
Be warm and safe this winter.
Repairs and refurbishments
As the heart of your home, especially in winter, we know that it can be a sad day when you realise that your beloved fireplace is broken or no longer working properly.
Where possible, we will attend to the repair on site but otherwise, when your unit needs a full refurbishment or major repair, we can arrange for yours to be uninstalled, repaired and re-installed.
Sometimes this cost makes complete sense but at other times it may be time for a replacement wood stove. We will help you determine which is best for you.
Chat to our consultants.
Let’s Build Something Together
We are in the business of warming homes and creating elegant entertainment spaces and our skilled and highly trained consultants can offer you great advice on placement, selection and finishing for your project be it for home heating, patio, cooking or boma and entertainment areas.
We provide paving, specialist outdoor tiles, design rich indoor tiles and fire surrounds.
We also provide a large selection of furniture and elements for outdoor kitchens, boma areas, patio spaces and fire surrounds.